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Terms and Conditions

1.3 Memberships purchased after the first home game will not be sold on a pro-rata basis, unless advertised as such, and will be charged at the prices listed on the 2023 Parramatta Eels membership site.


1.4 (4th paragraph) Subject to the Australian Consumer Law, there will be no refunds available if you wish to terminate your membership prior to the end of your agreement on 30 September, 2023


2.2 2023 reserved seat season ticket holders (Captains Club, West Club House, Platinum, Gold, Silver, Bronze).


2.2.2 2023 Members wishing to change their Commbank Stadium allocated seats are strongly encouraged to renew during the Renewal Period to secure themselves the best possible opportunity to secure alternate seats.


2.2.3 2022 Members who renew before the Reserved Seat Cut Off Date, but request a change of seating, will have their Commbank Stadium allocated seats held until their Seat Change Request is processed. It is the responsibility of the Member to ensure they follow the instructions for submitting a seat change request.


2.2.4 Renewing 2023 reserved seat Members who renew after the Reserved Seat Cut Off may not be able to access their Commbank Stadium allocated Members seating. 2023 Members wishing to renew after the Reserved Seat Cut Off will have to select their own seats at the time of purchase.


3.1 New Members joining in 2023 will be charged new Member prices as outlined on the membership website.


5.2.1 Applications received prior to 17 November 2022 will pay for their first monthly instalment at time of purchase. They will then not be charged for the first instalment due on 17 November 2022, with monthly payments commencing on this day (2023 Eel4Life Rollover Date).


5.2.2 Applications/renewals received after 17 November 2022, will have the number of required payments deducted immediately upon receipt of application/renewal to bring them up to date with the fixed schedule. Subsequent monthly instalments will then be taken on the 17th of each month.


5.2.3 Payments will be deducted in instalments on the 17th of each month (or the next business day if the 17th falls on a weekend or public holiday), which commences on 17 November 2022 via a nominated VISA, Mastercard or American Express card.


6.4 During this opt-out period, Members must notify the Parramatta Eels via email ( or phone 1300 258 346 if they do not wish to rollover (strict deadlines apply). Members cannot opt-out after 10 November 2023. Members wishing to cancel after this date will incur a cancellation fee.


8.2.1 To be eligible for a Junior membership, the applicant must be 18 years or younger as of 1 January 2022.


8.3.2 Concession Cards must be valid for the entire duration of the 2023 NRL season.


8.6.1 2021 Full Season Membership (West Club House, Platinum, Gold, Silver, Bronze and General Admission) entitles a Member to access to the Parramatta Eels eleven (11) Sydney-based home games in 2023.


10.4 Members should be aware that there is legislation in NSW relating to the re-sale of tickets at Commbank Stadium and breach of these laws may attract criminal penalties.


11.1 In 2023, Parramatta Eels Members are entitled to purchase tickets at Member rates. Further information will be provided to Members near the commencement of the 2023 NRL Season.


17.1 Dispatch of Membership packs will commence dispatch after the 2023 EEL4Life Rollover Date.


18.1 As a Parramatta Eels Member you have the opportunity to be provided with promotional offers from sponsors and partners. This also includes potential pre-sale offers from NSW Rugby League, Commbank Stadium and the National Rugby League.


19. Entry to Commbank


19.1 All Members agree to be bound by the terms of entry to Commbank Stadium at Commbank Stadium website





           Opportunity to donate their 2023 membership fee and surrender all unfulfilled match benefits;




          Earn a credit towards a 2024 Parramatta Eels membership, with the value calculated as follows:


1.       a) An amount to cover costs incurred by the Club (including but not limited to, the Member Pack, postage, mail house and administration) is deducted from the membership package price. This amount varies, depending on the type of 2023 membership package held. For further information, please contact the Membership Team on 1300 258 346 or

2.       c) Members that have not paid in full for their 2023 membership will have any outstanding amounts deducted from any credits due.


1.1  The 2023Parramatta Eels Seat Resale Program is eligible to 2023 Parramatta Eels Full-Season Reserved Seat Members only.


1.2  Reserved Seat Members can place their reserved seat/s up for resale to any Eels home game at Commbank Stadium in 2023 Reserved Seats can be placed up for resale no later than one working day out from the respective game.


1.3  Reserved Seat Members can only place their reserved seat/s up for seat resale online via the 2023 Reserved Seat Member Seat Resale Form




10.  For any questions related to 2023 Parramatta Eels Membership, please contact the Parramatta Eels Membership Team on 1300 258 346 or


The Parramatta Eels Membership Chemist Warehouse Voucher Offer Terms & Conditions


·       The Parramatta Eels Membership & Chemist Warehouse $50 (inc GST) Chemist Warehouse Voucher Promotion is valid to 2023 Parramatta Eels Members-only


·       The promotion in question is valid from 2 September 2023 and is limited to five hundred (500) transactions-only. The Parramatta Eels and/or Chemist Warehouse can withdraw this promotion at any time without notice


·       In order to receive a $50 Chemist Warehouse Voucher, a 2023 Parramatta Eels Member must pay $25 (inc GST) through the Parramatta Eels Ticketmaster Membership Portal


·       2023 Parramatta Eels Members are valid to purchase a maximum of one (1) Voucher only (one voucher per Member account)


·       For any questions related to this promotion or on 2023 Parramatta Eels Membership, please contact the Parramatta Eels Membership Team on 1300 258 346 or


Acknowledgement of Country

Parramatta Eels respect and honour the Traditional Custodians of the land and pay our respects to their Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on the lands we meet, gather and play on.

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