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Important Members Info | Eels v Panthers, Round 11

The Parramatta Eels return to Bankwest Stadium for our Round 11 clash against the Penrith Panthers.

Gates will open at 6pm, with the main event kicking off at 7.50pm, when our Eels take on the Penrith Panthers for Indigenous Round.

Grab your tickets and be part of this blockbuster now!

Please note tickets for this massive event are selling quickly! The only way to guarantee a seat at Bankwest Stadium is through Ticketed Membership.

Grab your ticketed Membership and be a part of this blockbuster event now!

Round 11: Indigenous Round
Parramatta Eels V Penrith Panthers
Thursday 23rd May 2019 - Bankwest Stadium – 7.50pm kick off

Getting to the Game

The Parramatta Eels can’t wait to return to Bankwest Stadium after winning both of their games at their new home! We highly recommend Eels fans arrive at the ground early on Thursday as we are anticipating a large crowd for our match against the Panthers!

Public Transport

Parramatta Eels Members and fans will benefit with transport included in all games at Bankwest Stadium! All NRL games will include travel to and from Parramatta on public transport. Bankwest Stadium is as short 10-minute walk from the Parramatta Transport Interchange in the Parramatta CBD.

An accessible shuttle bus service for patrons with a disability or mobility impairments will run between Parramatta Interchange and the Stadium. The shuttle will pick up and drop off customers on Argyle Street and on O’Connell Street outside of the Parramatta Leagues Club.

For further transport information and to plan your trip, please visit: https://transportnsw.info/events/2019/05/nrl-eels-v-panthers

Parking

The Eels heavily advise utilising the free public transport to attend our game at Bankwest Stadium. If you would like to drive to the game you can park at the Parramatta Leagues Club. Please note there are very limited spots available in the car park and we recommend arriving as early as possible to secure a spot.

Pricing for the car park is dependent on if you are a Leagues Club Member (not a Football Club Member).

Leagues Club Members can spend $8 throughout the Leagues Club for your parking to be validated.

Non-Leagues Club Members can spend $25 throughout the Leagues Club for your parking to be validated. Alternatively, you can $25 at the pay station on your exit.

For information on Parking at the League’s Club, please visit: https://www.parraleagues.com.au/bankwest-stadium-event-day-information/

For information on Parking around Parramatta, please visit: https://transportnsw.info/events/2019/05/nrl-eels-v-panthers

The Return of Members Lounge ’47!

After a successful return, Members Lounge ’47 will be back at Bankwest Stadium for our Round 11 clash with the Panthers! The brand-new Members Lounge ’47 will be located in the North-West Premium Terrace of Bankwest Stadium and is again the perfect place for Members to meet and mingle prior to first grade kicking off! Members Lounge ’47 will be open from 6pm.*

*Members must present their Member card to enter Members Lounge ’47.

Member Seat Resale Program

The Member Seat Resale Program allows Reserved Seat Members to put their reserved seats at Bankwest Stadium up for casual sale when they are unable to attend a game.

If your Reserved Seat is Sold, you will receive $20 cash back into your nominated account!

How to put your reserved seat/s up for resale:

  • Login to Account Manager by clicking here
  • On the home screen, click on the My Events button at the top of the screen
  • Once you are in My Events, click on the game that you wish to place your reserved seat/s up for resale
  • Once you are in the game of your choice, click on the Three Dots (resale) button, which can be found next to the Print and Transfer buttons
  • Follow the prompts to place your seat/s up for resale! Please be sure of your selection before confirming, as it cannot be changed once finalised

Once you have placed your seat up for resale, you will receive a confirmation email from the Membership Team (this may take up to 48 hours). If your seat is sold, you will receive confirmation from the Membership Team with additional information on your cash back benefit!

*For 2019 Parramatta Eels Reserved Seat Members only. For the full Terms & Conditions of the 2019 Member Seat Resale Program, please click here.

Ticketing & Membership Assistance

We are expecting a large crowd for our clash with the Panthers, so please make sure you arrive nice and early to ensure that you don’t miss any of the action.

The Membership Team will be located externally and internally at Bankwest Stadium, where they will be present at the Member Service Outlet located at Gate D & in the Membership Marquee outside of Gate B. The Membership Team will be able to assist Members with any queries that they might have.

Furthermore, our Fan Experience Team will be there to assist Members with any questions or enquiries that you might have. They will be easy to spot as they will be proudly sporting their Blue & Gold uniform.

If you have any questions regarding ticketing before the game, please contact our Membership Team on 1300 258 346 or membership@parraeels.com.au.

Bankwest Stadium Members Seating Reminder

For Ticketed Members attending Round 11 at Bankwest Stadium, please see below for an important reminder regarding your seating.

Regarding the 2019 Reserved Seat Member cards, we have received a number of questions from Reserved Seat Members, specifically regarding the Aisle reference stated under Bankwest Stadium Home Games.

The Aisle reference on your Member card refers to the aisle that Bankwest Stadium recommend you walk through to get to your seat. It is common for the Aisle reference on your Member card to be different to the actual Section that your seat is located in. Please see below for a 2019 Reserved Seat Member card example:

John Smith’s 2019 Bankwest Stadium seating details are:

  • Section 115, Row 1, Seat 2

John Smith 2019 Reserved Seat Member Card States:

  • Aisle 114, Row 1, Seat 2

Whilst John’s seat is located in Section 115, his Member card states Aisle 114, Row 1, Seat 2. By walking down Aisle 114 instead of Aisle 115, John Smith will not have to walk through as many seats and can therefore find his seat in Section 115 with greater ease. As we will have a full house, we highly recommend you enter in the correct aisle.

Eels Members Bankwest Stadium Seating allocations can be found on the back of their Member Card.

To view a map of Members seating at Bankwest Stadium, please visit: https://membership.parraeels.com.au/bankwest-stadium-seating-map

For more information on Bankwest Stadium seating, please contact our Membership Team on 1300 258 346 or membership@parraeels.com.au

Junior Eel Member Game Day Passports

Brand-new in 2019, calling all Junior Members!

Junior Eel Members can pick up their game day passport and get it stamped at each game for their chance to win at Members Round later in the season! Junior Members are able to get their exclusive junior Member passports from the Eels Member Service Outlet located at Gate D. Junior Members can then get their passports stamped at each game they attend at the same Member Service Outlet for the chance to win prizes such as Eels mini footballs, Eels merchandise items and on-field experiences!

Sparky’s Membership Football

Brand-new in 2019, calling all Sparky’s Members!

Sparky’s Members can pick up their Sparky’s football from the Eels Member Service Outlet located at Gate D!

Just show your Sparky’s ticket to the Membership Staff at Gate D to receive your Sparky’s football!

2019 Membership ON SALE NOW!

Parramatta Eels supporters can guarantee a seat at our Round 11 clash against the Panthers by purchasing 2019 Ticketed Membership!

Visit our new look Membership page to find out more or login to your Account Manager to view your 2019 invoice and make any changes.

Have a question regarding Membership? Please contact our Membership Team on 1300 258 346 or membership@parraeels.com.au.

Please note: The Membership Marquee and Member Service Outlets will no longer be able to accept cash for Membership payments. Members will need to pay by credit/debit card, cheque or a money order through your bank. For additional information on payment for your 2019 Membership, please contact the Membership team.

Priority Access to Inner Sanctum Experiences

2019 Parramatta Eels Members will receive priority access to a range of Bankwest Stadium and Inner Sanctum Experiences. You can register your interest here. For more information on the Inner Sanctum Experiences please contact the Membership team on 1300 258 346 or membership@parraeels.com.au.

Member of the Month

Know an Eels Member that bleeds Blue & Gold?

If yes, let us know! The Eels Member of the Month receives a signed jersey and gets placed into our Member Hall of Fame, which features on the Membership website.

You can nominate an Eels Member here.

Fan Photo of the Month

We love to see our Members in the Blue and Gold so if you have a great photo of anything Eels related, let us know!

The photo of the month will win a 2019 signed Member cap and have their photo displayed on the Eels social media!

If you want to participate please send your fan photo to membership@parraeels.com.au

Donate a Membership

In 2019 the Eels are giving our Members and Fans the opportunity to put a smile on the face of those in need. Sick and/or disadvantaged kids who have been identified by our Eels Foundation’s Community and Social Programs, will receive a Junior Eels Membership.

Each Member or Fan who donates a Membership will receive a letter from the Club thanking them and letting them know who received their donation.

If you would like to donate a Membership, please click here.

 

Acknowledgement of Country

Parramatta Eels respect and honour the Traditional Custodians of the land and pay our respects to their Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on the lands we meet, gather and play on.

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